More Mbps is not always the answer. Here is how to work out what your household actually needs, using the number of devices and what they do.
The most common mistake we see is a customer paying for 200 Mbps when their real problem is a five-year-old router sitting inside a cupboard. Speed and experience are not the same thing.
Count the simultaneous streams, not the devices
Ten phones on standby use almost nothing. Two 4K TVs streaming at the same time use roughly 50 Mbps between them. A video call needs about 4 Mbps but is far more sensitive to jitter than to raw speed. Add up what actually runs at the same moment in the evening, which is your busiest hour.
Rules of thumb that hold up in Dhaka
- 1-2 people, browsing and 1080p video: 20-30 Mbps
- Family of four, some 4K, one person working from home: 50-80 Mbps
- Multiple 4K TVs, large game downloads, several remote workers: 120-200 Mbps
- You host a DVR, NAS or a small server: any speed, but you need a real IP
Check the contention ratio before the price
Two packages can both say 100 Mbps and behave completely differently at 9 PM. A 1:8 ratio means the bandwidth is shared with up to eight other subscribers; 1:1 means it is yours alone. This is the number that decides whether your evening feels fast, so it is printed on every one of our packages.
Fix the WiFi before buying more speed
If a wired laptop gets your full package speed but your phone does not, the bottleneck is WiFi, not the internet. A dual-band router placed in the open, roughly in the middle of the flat, will do more for you than doubling your plan.